Warranty

Obligations: In case of defects, FRM pledge to replace or repair, at their discretion, the part recognised as defective. To be accepted, the complaint must be communicated to FRM either directly, if purchased directly from FRM or through the dealer/importer from which the part was purchased.

If FRM, after checking the part, finds that the damage is due to one of the reasons mentioned in the following paragraph, the warranty request will not be accepted and the detective item is sent back to the plaintiff who supports the shipping fees.

Limitations: The guarantee does not cover damage resulting from transportation, warehousing, accidents, negligence, impact or falls, non-compatible products, bad maintenance, modifications or alterations to the product. The guarantee does not cover parts and components subject to normal wear and tear such as ball-bearings, bushings seals, brake pads, disc rotors, etc.

If you do have a problem with an FRM part that you think might be covered by warranty then write to us at  HYPERLINK "mailto:[email protected]" [email protected] and we will let you know how to proceed. Whatever the case, whether covered by warranty or not, we will do our best to help resolve your problem in as little time possible.

Oh, almost forgot… Our warranty does not cover sporting results. FRM products improve your performance but they won’t automatically turn you into a champion. So, if you didn’t win your last race, don’t blame us, just train harder next time!